Overview

A standing on-call team responds around the clock across Dubai, with typical attendance within two hours for contracted clients.

Benefits

  • 24/7 dispatch and escalation
  • Two-hour target attendance for AMC clients
  • Make-safe first, permanent repair second
  • Incident report issued after every call-out

Our process

  1. 1

    Call received

    Logged with severity and location details.

  2. 2

    Dispatch

    Nearest qualified technician mobilised.

  3. 3

    Make safe

    Immediate risk removed and area secured.

  4. 4

    Permanent repair

    Scheduled and reported to the client.

Frequently asked